Email Notifications

Configure email notification templates and delivery settings.

Last updated: February 2026

Email Notifications

EasyBook sends automated email notifications to keep you and your clients informed about appointments and important updates.

Email Templates

EasyBook uses professionally designed email templates for:

Appointment Creation

Sent when a new appointment is booked. Includes:

  • Appointment date and time
  • Service details
  • Venue address
  • Staff member name
  • Calendar invite attachment

Appointment Confirmation

Sent when an appointment is confirmed. Includes:

  • Confirmation message
  • Full appointment details
  • Add to calendar links
  • Cancellation/reschedule options

Appointment Reminder

Sent before the appointment. Includes:

  • Friendly reminder message
  • Appointment details
  • Directions to venue
  • Confirmation link

Cancellation Notice

Sent when an appointment is cancelled. Includes:

  • Cancellation confirmation
  • Original appointment details
  • Rebooking options

Reschedule Notice

Sent when an appointment time changes. Includes:

  • New date and time
  • Previous appointment time (for reference)
  • Updated calendar invite

Payment Confirmation

Sent after successful payment. Includes:

  • Receipt details
  • Service and amount
  • Payment method used

Branding

Email templates automatically include your branding:

  • Business logo
  • Business name
  • Contact information
  • Color scheme (where applicable)

Email Delivery

EasyBook ensures reliable email delivery:

  • Professional sending infrastructure
  • Spam prevention measures
  • Delivery tracking
  • Bounce handling

Staff Email Notifications

Staff members receive email notifications for:

  • New appointments on their schedule
  • Schedule changes
  • Cancellations
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