Email Notifications
Configure email notification templates and delivery settings.
Last updated: February 2026
Email Notifications
EasyBook sends automated email notifications to keep you and your clients informed about appointments and important updates.
Email Templates
EasyBook uses professionally designed email templates for:
Appointment Creation
Sent when a new appointment is booked. Includes:
- Appointment date and time
- Service details
- Venue address
- Staff member name
- Calendar invite attachment
Appointment Confirmation
Sent when an appointment is confirmed. Includes:
- Confirmation message
- Full appointment details
- Add to calendar links
- Cancellation/reschedule options
Appointment Reminder
Sent before the appointment. Includes:
- Friendly reminder message
- Appointment details
- Directions to venue
- Confirmation link
Cancellation Notice
Sent when an appointment is cancelled. Includes:
- Cancellation confirmation
- Original appointment details
- Rebooking options
Reschedule Notice
Sent when an appointment time changes. Includes:
- New date and time
- Previous appointment time (for reference)
- Updated calendar invite
Payment Confirmation
Sent after successful payment. Includes:
- Receipt details
- Service and amount
- Payment method used
Branding
Email templates automatically include your branding:
- Business logo
- Business name
- Contact information
- Color scheme (where applicable)
Email Delivery
EasyBook ensures reliable email delivery:
- Professional sending infrastructure
- Spam prevention measures
- Delivery tracking
- Bounce handling
Staff Email Notifications
Staff members receive email notifications for:
- New appointments on their schedule
- Schedule changes
- Cancellations