Team Invitations

Invite team members to join your organization.

Last updated: September 2026

Team Invitations

Build your team by inviting members to join your organization. Each member gets their own account with role-based access.

Sending Invitations

To invite a new team member:

  1. Go to Settings → Team.
  2. Click "Add member".
  3. Enter their email address.
  4. Select their role, and leave Bookable on if clients should be able to book them.
  5. Choose the venue they will work at, and optionally copy its operating hours, services and classes.
  6. Add a message and send the invitation.

Invitation Details

Email Address

The email where the invitation will be sent. The invitee will use this email to create their EasyBook account.

Role Selection

Choose the role for the team member:

  • Owner: Full control — only an Owner can appoint another Owner.
  • Admin: Manages settings, venues, catalog, team and finances.
  • Professional: Delivers services and manages their own calendar.
  • Receptionist: Front desk: bookings, payments and class enrolment.

Venue Assignment

Choose the venue the member will work at. This determines:

  • Where they appear in the calendar and can be booked.
  • Which working hours, services and classes they start with, if you copy them from the venue.
  • Their first venue — you can assign more venues after they join.

Invitation Lifecycle

Pending Invitations

Open Settings → Team and use the Pending Invitations tab. You can:

  • Resend the invitation email.
  • Cancel a pending invitation.
  • See when it was sent and when it expires.

Expiration

Invitations expire after 48 hours. After expiration:

  • The invitation link no longer works.
  • You'll need to send a new invitation.
  • Expired invitations move to the Expired Invitations tab, where you can see who needs a new one.

Accepting Invitations

When someone receives an invitation:

  1. They click the link in the email.
  2. Create an account (or sign in if they have one).
  3. Accept the invitation.
  4. Join your organization with the assigned role and venue.

Managing Team Members

After team members join, you can:

  • Change their role and whether they are bookable.
  • Update venue assignments.
  • Modify their service assignments.
  • Remove them from the organization.