Client Statistics

Analyze client behavior, retention rates, and booking patterns.

Last updated: December 2025

Client Statistics

Track client acquisition, retention, and identify top customers.

Client Overview

  • Total Active Clients: Number of clients who have booked in the selected period
  • New Clients: First-time customers acquired this period
  • Client Lifetime Value: Average total revenue per client over time

Client Acquisition

New Client Tracking

Track how you gain new clients:

  • New clients per day/week/month
  • Referral source tracking
  • Marketing campaign attribution

Acquisition Channels

Understand where clients come from:

  • Direct bookings
  • Referrals from existing clients
  • Marketing campaigns

Client Retention

Retention Metrics

Measure client loyalty:

  • Return customer percentage
  • Average time between visits
  • Client churn rate

Loyalty Analysis

Understand client commitment:

  • Repeat booking frequency
  • Service variety per client
  • Client referral rates

Booking Patterns

Understand how clients book:

  • Preferred days of the week
  • Popular time slots
  • Advance booking time
  • Service preferences

Client Feedback

Track client satisfaction:

  • Reviews and ratings
  • Feedback trends
  • Overall satisfaction trends
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