Booking Classes
Reserve a spot in a class, enrol in a course, and manage your class bookings.
Last updated: September 2026
Classes, Courses and Events
On a venue page, the catalogue groups what you can reserve as "Services", "Classes", "Events" and "Courses". A class is a group session with a fixed time and instructor — you reserve one seat in one session. A course is a fixed set of sessions you enrol in as a whole. Tap "See schedule" on a class, "See dates" on an event or "Enrol" on a course to open the booking wizard.
Reading the Timetable
For a class, the "Select Date & Time" step shows the timetable instead of free time slots. Each session is marked:
- {n} spots left: Seats are still available — tap the session to pick it
- Full: Every seat is taken. Choose another session
- Booked: You already hold a seat in this session
- Not bookable: The session can't be reserved online right now — ask the venue
Filtering by Instructor
On the "Select Staff" step, "Any instructor" is selected by default and shows all sessions. Picking a named instructor only narrows the timetable to the sessions they teach — it never changes who teaches a session. If that person has no upcoming sessions you'll see "No sessions with this professional" with a "See all sessions" link.
Reserving a Seat
- Open the class and tap "See schedule"
- Optionally pick an instructor, then tap "Continue to Date & Time"
- Tap a session with spots left
- Review the "Booking Summary" — the session time and instructor are fixed, so there is no "Edit" link
- Tap "Confirm Booking". If the class needs approval, the button reads "Request to join" and your seat is confirmed once the organiser approves
Enrolling in a Course
Courses are booked as a whole, never session by session. Tap "Enrol", then pick a course under "Choose a course" — each shows "{n} sessions" and "{n} spots left". The notice "You are enrolling in the whole course — all {n} sessions." confirms what you're reserving. A course without a scheduled end can't be booked online yet.
Moving or Cancelling a Class Booking
Open the booking under "Appointments" and tap "Manage appointment":
- "Change session" lets you pick another session of the same class — "Pick the session you'd like to move to."
- Cancelling frees your spot for someone else and cannot be undone
- Close to the start you'll see "It's too late to cancel this session online. Contact the venue." — the same applies to changing sessions
- If a pass paid for the seat, the credit goes back to your pass and shows as "Returned" in its class history
Waiting List
When a class is full, some venues let you join a waiting list. Your booking then shows "You're on the waiting list" until a seat frees up — open the booking to check its current state.