FAQ

Frequently Asked Questions

Find answers to the most common questions about EasyBook.

General Questions

What is EasyBook?

EasyBook is a comprehensive appointment booking and business management platform designed for service-based businesses like salons, spas, clinics, and fitness studios.

Who can use EasyBook?

Any appointment-based business can use EasyBook. This includes beauty, health, fitness, professional services, and many more industries.

Which languages does EasyBook support?

The partner app and this help center are available in English, Albanian, Italian, German, Spanish, Greek, French and Portuguese. Pick your language under Settings › Account › Preferences; it is saved to your account and applies wherever you sign in.

Account Questions

Can I have multiple organizations?

Yes, one account can access multiple organizations. This is useful for business owners with multiple locations or professionals working at different businesses.

Can I change my email address?

Yes. Change it from your profile; you will be asked to verify your identity first.

Booking Questions

Can clients book themselves?

Yes, you can share your booking page where clients can view availability and book appointments directly.

Can I set up recurring appointments?

Yes, EasyBook supports recurring appointment series (daily, weekly, monthly or yearly). Changes can be applied to one occurrence or the whole series.

Payment Questions

What payment methods are supported?

Clients can pay online when they book; those payments appear with the method Online. At the desk you record cash payments, and pass sales can be recorded as card, bank transfer, wallet or voucher. Everything lands in Finances › Payments.

Can I accept cash payments?

Yes. The till records cash payments, and they appear in Finances › Payments alongside online payments.