Getting Help
Find support resources and ways to get help.
Last updated: December 2025
Need Help?
Get answers, contact support, or report an issue.
Self-Service Resources
Find answers quickly with our self-service options:
- This documentation: Comprehensive guides for all features
- FAQs: Answers to common questions
- In-app help: Contextual help within the app
Contact Support
If you can't find what you need, our support team is ready to help:
- Email support: Send us a message anytime
- In-app support: Contact us directly from the app
Response Times
We aim to respond to all inquiries within:
- General questions: Within 24-48 hours
- Urgent issues: Within 4-8 hours
- Account problems: Priority handling
What to Include
When contacting support, please include:
- Your email address (account email)
- Description of the issue
- Steps to reproduce (if applicable)
- Screenshots (if helpful)
- Booking code (for booking-related issues)
Feedback
Share feedback about:
- Feature suggestions
- Improvement ideas
- General comments