Getting Help

Need Help?

Get answers from this Help Center, reach the community, or send feedback — all from Settings in the app.

Self-Service Resources

Find answers quickly with our self-service options:

• This Help Center: Step-by-step guides for every feature.
• FAQs: Answers to common questions.
• The docs assistant: Ask a question in the chat on any Help Center page.

Opening the Help Center from the App

In Settings, the "Help & Support" section lists "Help Center", "WhatsApp Community" and "Send Feedback":

• On the web: "Help Center" opens docs.easybook.ai in a new tab, in your language.
• In the iOS or Android app: The Help Center opens inside the app, in your language. Tap "Back to EasyBook" at the top — or use your device's back gesture — to return to the exact Settings page you came from.

Other Ways to Get Help

If you can't find what you need:

• WhatsApp Community: Join other customers and the EasyBook team.
• Send Feedback: Report a problem or suggest an improvement from the app — the form also links "Browse our docs".
• The business: For a specific booking, use "Call" or "Website" on the venue page — the business handles its own bookings and payments.

What to Include

When reporting a problem, please include:

• Your email address (account email)
• Description of the issue
• Steps to reproduce (if applicable)
• Screenshots (if helpful)
• Booking code (for booking-related issues)

Feedback

Share feedback about:

• Feature suggestions
• Improvement ideas
• General comments