Managing Appointments

How to view, cancel, or reschedule appointments in the app.

Last updated: April 2026

Your Appointments

All your bookings are accessible from the appointments section of the app.

Viewing Appointments

Your appointments are organized into upcoming and past bookings. For each appointment you can see:

  • The business name, service, and staff member.
  • The date, time, and duration.
  • The current status — Requested, Confirmed, Completed, Cancelled, No Show or Declined.

Canceling an Appointment

To cancel, open the appointment, tap "Manage appointment", then "Cancel appointment." Some businesses have cancellation terms, so check the details before canceling.

Rescheduling

To reschedule, open the appointment, tap "Manage appointment", then "Reschedule appointment." You will be shown available times to move your booking to a new slot.