Version 1.20.0

New Features

EasyBook Rewards

A comprehensive loyalty platform that rewards customers for booking through EasyBook.

• Earn EasyCoins on every booking you make through EasyBook.
• Five loyalty tiers: Bronze, Silver, Gold, Platinum, and Diamond.
• Prize draws — every booking you make earns entries automatically.
• Referral programme with milestone bonuses.
• Rewards shop — spend your EasyCoins on merchandise, credit, treats and experiences.

Recurring Appointments

Create appointment series that repeat on a schedule, perfect for regular clients and courses.

• Daily, weekly, monthly, and yearly recurrence patterns.
• Multi-session course enrollment and tracking.
• Take payment for a whole course up front and have it recorded against every session.

Featured Venues

Highlighted venues now appear in EasyBook search results, helping customers find top-rated businesses faster.

AI Help Assistant

An intelligent chat assistant built into the Help Center. Ask a question in your own words and get an answer with links to the articles it came from.

Improvements

Redesigned Notification System

Notifications rebuilt so the ones that matter reach you first.

• Delivery by email, push notification and in-app alerts.
• Priority levels: Critical notifications are delivered immediately, while routine ones are batched.
• If a message cannot be delivered the first time, EasyBook keeps trying.
• GDPR-compliant guest notification preferences.

Enhanced Security

Significant security improvements across authentication and account protection.

• Sign in once and move between EasyBook apps without signing in again.
• WebAuthn passwordless authentication — log in with your fingerprint or face.
• Expanded multi-factor authentication with device verification.
• Stronger protection for your account sign-in.

EasyBook App

User experience improvements for the customer-facing booking app.

• Redesigned home page with a personalized feed.
• Upcoming appointments widget on the home screen.
• Username availability check during registration.
• New settings pages for privacy, security, email preferences, and notifications.
• Campaign discount improvements for promotions.

Partner Dashboard

Workflow improvements for business owners and managers.

• Marketing consent banner for compliance.
• Enhanced page metadata and SEO.
• Push notifications for real-time alerts on your device.

Bug Fixes

• Fixed cases where a payment recorded against an appointment did not add up correctly.
• Resolved appointment series creation issues with specific recurrence patterns.
• Fixed email notification delivery failures for certain locales.
• Corrected OAuth authentication compliance for Google accounts.