Version 1.20.0

New Features

EasyBook Rewards

A comprehensive loyalty platform that rewards customers for booking through EasyBook.

• Points system — earn 1 point for every €1 spent on bookings
• Five loyalty tiers: Bronze, Silver, Gold, Platinum, and Diamond
• Prize draw campaigns — enter draws with your earned points
• Organization-branded loyalty programs for participating venues
• Referral program with milestone bonuses and fraud detection
• Rewards shop with merchandise, vouchers, freebies, and experiences

Recurring Appointments

Create appointment series that repeat on a schedule, perfect for regular clients and courses.

• Daily, weekly, monthly, and yearly recurrence patterns
• Multi-session course enrollment and tracking
• Integrated payment support for appointment series

Featured Venues

Highlighted venues now appear in Discovery search results, helping customers find top-rated businesses faster.

AI Help Assistant

An intelligent chat assistant built into the Help Center. Ask questions in natural language and get answers with source citations, powered by semantic search across all help articles.

Improvements

Redesigned Notification System

A completely rebuilt notification system with multi-channel delivery and priority-based processing.

• Delivery channels: Email, Push Notifications, In-App, WhatsApp, and SMS
• Priority levels: Critical notifications are delivered immediately, while routine ones are batched
• Reliable delivery with automatic retries across all channels
• GDPR-compliant guest notification preferences

Enhanced Security

Significant security improvements across authentication and account protection.

• Single Sign-On (SSO) support across all EasyBook applications
• WebAuthn passwordless authentication — log in with your fingerprint or face
• Expanded multi-factor authentication with device verification
• Improved brute-force protection and device location detection

Discovery App

User experience improvements for the customer-facing booking app.

• Redesigned home page with a personalized feed
• Upcoming appointments widget on the home screen
• Username availability check during registration
• New settings pages for privacy, security, email preferences, and notifications
• Campaign discount improvements for promotions

Partner Dashboard

Workflow improvements for business owners and managers.

• Marketing consent banner for compliance
• Enhanced page metadata and SEO
• Push notifications for real-time alerts on your device

Bug Fixes

• Fixed payment processing edge cases in certain appointment flows
• Resolved appointment series creation issues with specific recurrence patterns
• Fixed email notification delivery failures for certain locales
• Corrected OAuth authentication compliance for Google accounts