Troubleshooting

Solutions to common issues with the EasyBook mobile app.

Last updated: April 2026

Common Issues

If you are experiencing problems with the EasyBook app, try the solutions below.

App Not Loading

If the app is not loading or showing an error:

  • Check your internet connection and make sure you have a stable Wi-Fi or mobile data connection.
  • Close the app completely and reopen it.
  • Restart your device if the problem persists.

Push Notifications Not Working

If you are not receiving push notifications:

  • Check that notifications are enabled for EasyBook in your device settings.
  • Make sure "Do Not Disturb" mode is turned off.

Location Not Detected

If the app cannot detect your location:

  • Make sure location services are enabled for EasyBook in your device settings.
  • Try moving to an area with better GPS signal.

Login Issues

If you cannot sign in to your account:

  • Double-check your email address and password.
  • Use the "Forgot Password" option to reset your password if needed.