Troubleshooting
Solutions to common issues with the EasyBook mobile app.
Last updated: April 2026
Common Issues
If you are experiencing problems with the EasyBook app, try the solutions below.
App Not Loading
If the app is not loading or showing an error:
- Check your internet connection and make sure you have a stable Wi-Fi or mobile data connection.
- Close the app completely and reopen it.
- Restart your device if the problem persists.
Push Notifications Not Working
If you are not receiving push notifications:
- Check that notifications are enabled for EasyBook in your device settings.
- Make sure "Do Not Disturb" mode is turned off.
Location Not Detected
If the app cannot detect your location:
- Make sure location services are enabled for EasyBook in your device settings.
- Try moving to an area with better GPS signal.
Login Issues
If you cannot sign in to your account:
- Double-check your email address and password.
- Use the "Forgot Password" option to reset your password if needed.